User Experience

Designing for Users

As a technical writer, I’m interested in how my writing and design can enhance a user’s experience with a product, whether that product is a white paper, a website, or a class syllabus.

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Created for: Usability

Usability Testing

A usability report from a semester-long usability test project.

This usability experience encompassed the full spectrum of usability testing to gain first-hand knowledge of the process. As a group, my team and I worked through the following steps while adhering to best practices: identifying the problem; developing personas; planning and executing the test; and creating deliverables, including presentations and recommended solutions. 

As one of my earlier classes, this usability test experience helped shape my interest in user experience. Seeing the data and how users interacted with a website showed me the importance of good usability applications.

Skills

Tools

  • Strategic planning
  • Collaboration
  • Analysis
  • Google Docs
  • Trello
  • Slack
Created for: OWI User Experience

User Experience Proposal

A proposal to examine an app’s user experience, specifically looking at user experience from a learner's perspective.

This class examined how instructional designers can improve learners’ classroom experience through intentional, thoughtful design for accessibility, presence and interaction, and course design. I built on my experiences from my Usability class, while incorporating the new ideas from this class. 

In the first class I took in the OWI graduate certificate program, I applied the user experience principles to an app outside of an online writing scenario. The project helped me develop awareness of these three pillars to apply them to future classes I may teach.

Skills

Tools

  • Audience analysis
  • Technical writing
  • Usability principles & heuristics
  • Adobe Illustrator
  • Google Docs
Created for: Principles of UI & UX

App Prototype

A prototype of an app developed to help college students reduce stress.

Because of my interest in UX writing, I took the opportunity to strengthen and expand my technical writing skills with a computer science class, Principles of UI & UX. My teammate and I researched and designed this prototype to demonstrate user interface and user experience principles.

Deliverables included low- and high-fidelity wireframes, a working app prototype, a report, and a project presentation. I appreciated that not only did this class review many principles I was familiar with, but it also showed me a different perspective to apply them.

Skills

Tools

  • UX Writing
  • Audience analysis
  • Collaboration
  • Accessibility principles
  • Usability
  • Figma
  • Canva